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셀링 is a curated purchasing agency shop that helps customers discover distinctive products from overseas and connects the entire process from purchase to international shipping for convenient ordering in Korea. Customers only need to enter a delivery address in Korea, without registering a separate overseas shipping address or freight forwarding service.

Yes. You can browse products and view detailed information without logging in. We will prompt you to log in when using features that need to be linked to an account, such as applying coupons, making payments, or viewing orders.

No. We reflect the estimated cost of overseas shipping in the product price in advance and provide free shipping on all products. Once you pay the final amount shown on the order screen, there is no additional shipping payment.

It reflects the product price, applicable discounts, and estimated overseas shipping costs. Shipping is displayed as free and will not be charged separately. Whether customs duties and VAT are included is shown in the transaction terms for each product.

You can use the card and express payment methods shown on the order screen. Available payment methods may vary depending on the payment system and operating policies, and the final options can be confirmed at checkout.

After payment is confirmed, we place the order with the overseas seller and check the dispatch and inspection information. The product then goes through international shipping and customs clearance before being delivered to the address entered in Korea. Customers are shown a simplified sequence of product preparation, dispatch, international shipping, customs clearance, and domestic delivery.

No. We maintain the free shipping terms shown to customers, and 셀링 covers any difference in the actual shipping cost. However, if additional costs arise because the customer separately requests a change to the delivery address or shipping method, we will explain the terms before proceeding.

Delivery times vary depending on the brand's dispatch speed, country of origin, flight schedules, and customs clearance conditions. When an estimated schedule is available for a product, it is provided on the product detail page and during checkout. If the schedule changes, we will notify you through the order status.

Orders imported into Korea may require additional information, such as a Personal Customs Clearance Code. If needed, we will separately explain when and how to provide it. You do not need to create an overseas shipping address or register a freight forwarding service.

Customs duties and VAT vary depending on the product type, declared value, applicable exchange rate, and customs clearance requirements. For orders subject to tax, we will provide separate guidance based on the details confirmed during customs clearance and explain the payment procedure when payment is required.

Yes. You may request withdrawal within 7 days from the date you receive the contract details. If the product is supplied later, the period is calculated from the date you receive the product or the date supply begins. Once the overseas order has been accepted, verifiable actual costs such as local and international return shipping may apply. We will first explain the amount and basis for each stage of the order.

Please let us know through your order details or Customer Support. If the product differs from its description, advertising, or the contract, you may submit a request within 3 months of receiving it or within 30 days from the date you became aware, or could have become aware, of the issue. Photos of the product's condition, packaging, and shipping label, or an unboxing video, can help with verification. 셀링 covers return costs for defective, damaged, or incorrectly delivered products.

Login is required because coupon issuance and usage must be verified for each account. You can browse products without logging in. When you select a coupon, we will guide you through logging in and returning to the page you were viewing to apply it.

After logging in, you can check the product preparation, dispatch, international shipping, customs clearance, and domestic delivery status in your order history. For orders requiring additional confirmation, please submit an inquiry by following the instructions on the relevant order screen.